Privacy policy

Last updated: October 2025

1. Overview

On Tap Hospitality (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us.

This policy explains how we collect, use, and protect your information when you visit on-tap.com.au or contact us directly.

2. Information We Collect

We only collect information necessary to respond to your enquiries and improve our services.

This may include:

• Personal details – name, email address, phone number, and any information you choose to include in contact-form submissions.

• Website analytics data – non-identifying information collected via Google Analytics, such as pages visited, time spent on site, and browser or device type.

We do not collect or store payment information, and we do not maintain mailing lists or send marketing emails.

3. How We Use Your Information

We use the information collected to:

• Respond to your enquiries and provide client services.

• Improve website performance and understand visitor behaviour.

• Promote our business to potential clients.

We will not sell, rent, or share your personal information with third parties except as described in this policy or as required by law.

4. How We Collect It

Information is collected through:

• Contact forms hosted on Squarespace.

• Cookies and analytics scripts (Google Analytics) that help measure traffic and site performance.

You can disable cookies in your browser settings if you prefer.

5. Data Storage and Security

Your information is stored securely within Squarespace’s systems and protected by reasonable administrative and technical measures to prevent unauthorised access, loss, or misuse.

While no online platform can guarantee complete security, we take steps to ensure your data is handled responsibly.

6. Access and Correction

You may request access to, or correction of, any personal information we hold about you by contacting us at freddie@on-tap.com.au.

We will respond to all requests within a reasonable timeframe, in line with the Privacy Act 1988 (Cth).

7. Third-Party Services

We use reputable third-party services to operate our website:

• Squarespace – website hosting and form processing.

• Google Analytics – to measure website activity and performance.

These providers may process data outside Australia under their own privacy policies.

8. Links to Other Websites

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

9. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date of last update shown at the top.

10. Contact Us

For any privacy-related enquiries or complaints, please contact:

Freddie Deegan, Director
freddie@on-tap.com.au
0423 304 140